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Thread: Fragrance hotel boss loses lawsuit against Trans Eurokars

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    Default Fragrance hotel boss loses lawsuit against Trans Eurokars

    http://transport.asiaone.com/news/ge...trans-eurokars

    SINGAPORE - Singapore Fragrance Hotel boss Koh Wee Meng, who sued the Rolls-Royce distributor over his allegedly defective $1.4 million Phantom, has lost.

    The Singapore billionaire, who according to Forbes is worth US$1.3 billion, had complained about a "loud moaning noise" and significant steering vibration while attempting a three-point turn two days after taking delivery of his ultra-luxury limousine on Dec 23, 2008.

    Mr Koh wanted Rolls-Royce distributor Trans Eurokars to take back the car and give him either a full refund or a defect-free replacement. But the latter countered that the car was of satisfactory quality and that it had fulfilled all its obligations, including replacing parts and other repair work. It said that any noise and vibration when executing a three-point turn were normal for the Phantom.

    In October 2009, Trans Eurokars offered to either buy back the car for $1.055 million, or trade it in for a new car for $250,000. But Mr Koh rejected both options in November 2009 and began legal proceedings two years after that.

    High Court Justice Judith Prakash, who dismissed Mr Koh's claim with costs, said that she was satisfied that the car was fit to be used, "and did indeed perform, as a luxury vehicle, to transport the plaintiff and his friends and family in safety and comfort".

    Mr Koh complained that "it did not meet his expectations but although there was a great deal of puffery in the advertisements put out by Rolls-Royce for Phantoms, there was no promise of absolute silence".

    Justice Prakash wrote in her judgment: "It is also relevant that the plaintiff did not himself make known to the defendant prior to the purchase that noise and vibrations were of particular concern to him and that his purpose in purchasing the Rolls would only be satisfied if it was noiseless and vibration-free."

    She emphasised that it was clear Trans Eurokars was "not disputing that there was some level of noise and vibration experienced when the Rolls moved out of a three-point turn".

    "Its position was that this level was entirely normal for a Phantom like the Rolls and could not be called a defect. Thus, the analysis has to determine whether the degree of noise and vibration was such that it could be classified as a defect. In this respect, I am conscious that the plaintiff has argued that it is irrelevant to the inquiry whether there is a defect in a technical sense. He says that if as a whole, the Rolls is not of satisfactory quality or fit for its purpose, it will as a matter of law be regarded as defective."

    Justice Prakash also wrote that the evidence of Mr Koh's expert witness, David John Bellamy, a UK-based Advanced Automotive Engineering consultant and assessor/valuer, was "entirely subjective", and contrasted with Trans Eurokars expert witness, Kelvin Koay, who provided an "objective measurement" of the cabin sound, which was within reasonable limits.

    She pointed out that Trans Eurokars "never acknowledged that the Rolls was defective".

    "The repairs and replacements were undertaken because the plaintiff persisted in his complaints and as the vendor of a luxury brand, the defendant sought to provide quality after-sales service to the plaintiff by identifying the problem, if any, by a process of elimination."

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    Buying a car is a bit like marriage. Take it out for a spin first before you make the purchase.

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    xebay11 is offline New Launch Project Specialist
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    Thought we have lemon law? How come don't apply?

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    Three point turn got a bit of noise and vibration also must complain. Not as if cannot turn. Change gear or tyre sound?

    We are still light years away from levitation cars.

    Mr Koh should learn to live and let live.
    The three laws of Kelonguni:

    Where there is kelong, there is guni.
    No kelong no guni.
    More kelong = more guni.

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    Quote Originally Posted by Kelonguni View Post
    Three point turn got a bit of noise and vibration also must complain. Not as if cannot turn. Change gear or tyre sound?

    We are still light years away from levitation cars.

    Mr Koh should learn to live and let live.
    Last time I stayed at fragrance hotel also heard screaming and vibration from room next door.

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    Quote Originally Posted by indomie View Post
    Last time I stayed at fragrance hotel also heard screaming and vibration from room next door.
    That is a different scenario. Fragrance Hotel not known to be luxury hotel brand. Supposed to have noises and vibrations.
    The three laws of Kelonguni:

    Where there is kelong, there is guni.
    No kelong no guni.
    More kelong = more guni.

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    xebay11 is offline New Launch Project Specialist
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    Quote Originally Posted by Kelonguni View Post
    Three point turn got a bit of noise and vibration also must complain. Not as if cannot turn. Change gear or tyre sound?

    We are still light years away from levitation cars.

    Mr Koh should learn to live and let live.
    It's a RR Phantom not a Cherry QQ, let me see you accept that.

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    teddybear's Avatar
    teddybear is offline Global recession is coming....
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    Can complain Mr Koh and claim compensation?

    Quote Originally Posted by indomie View Post
    Last time I stayed at fragrance hotel also heard screaming and vibration from room next door.

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    teddybear's Avatar
    teddybear is offline Global recession is coming....
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    Is the Phantom performance car?
    Like buying sports car can't expect LOW engine noise right?

    Quote Originally Posted by xebay11 View Post
    It's a RR Phantom not a Cherry QQ, let me see you accept that.

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    Quote Originally Posted by indomie View Post
    Last time I stayed at fragrance hotel also heard screaming and vibration from room next door.
    dat's the fragrance boss doing 3 point turn inside the room besides yours....

    Ong lai ah!

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    Quote Originally Posted by onglai View Post
    dat's the fragrance boss doing 3 point turn inside the room besides yours....

    I am not so sure. If he did 3 point turn with own wife, should be no noise and no vibration.

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    Quote Originally Posted by indomie View Post
    Last time I stayed at fragrance hotel also heard screaming and vibration from room next door.
    That one is cup corner. very sharp turn.
    “Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.”
    ― Martin Luther King, Jr.

    OUT WITH THE SHIT TRASH

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